In order for a taxi company to remain competitive, the management system must be efficient. This requires the taxi drivers to know their destinations and update their schedules on a regular basis. It is only when cab drivers have a clear knowledge of their routes that they are able to perform well. When this happens, customer satisfaction increases.
On the other hand, when customers have a problem with cats, it is not always easy for the company to handle problems. The drivers will sometimes refuse to pick up passengers, or give wrong advice. A good taxi and cab management system will prevent these kinds of issues from happening. As long as the system is able to provide accurate information, the company can expect good performance. Vehicle tracking technology can give the company the upper hand in making sure that the drivers are efficient and are able to meet customer needs.
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Taxi Driver Tracking
There are a lot of benefits when using a vehicle tracking system to manage the taxi fleet. One of the main advantages is that the company will be able to view the activity of every taxi driver and will be able to show the weaknesses of the workforce, as well as the areas in which further improvements are required. This helps the company in improving the management efficiency of the taxi fleet. Every time a driver is late picking up a passenger, the system will record the exact time that the driver was late. This way, the company will be able to show how effective the driver has been at picking up customers.
Tracking the movements of taxis can also help the company in providing accurate information about the maintenance of vehicles. If a taxi driver is leaving the airport in a faulty taxi, the tracking system will show the exact location where the taxi was last reported. By monitoring the activities of taxi drivers, the maintenance department of the company will be able to determine what vehicle maintenance needs the taxi has, and will offer appropriate vehicle maintenance services. It also enables the company to provide preventive maintenance services for all its taxis to ensure that the taxi fleet is kept in the best condition.
Vehicle Status & Notifications
The tracking system also allows the taxi business to easily identify vehicles that are not in good working condition. By using this type of software system, taxi drivers are able to know the reason behind the poor performance of a particular taxi. This enables the taxi business to identify the areas in which the taxi drivers are lacking in their performance. Such an approach helps in improving the efficiency of taxi operations by identifying the weak areas, and giving proper training to the new taxi drivers to improve on their performance levels.
Real-time updates of fleet
The taxi-tracking system can be used in conjunction with the fleet management software to provide real time information on the location of taxi drivers. This way, it provides the driver with accurate information regarding the cab’s current whereabouts. By doing this, the driver is able to plan his next step and avoid any delays in the journey. Thus, the driver is able to maximize the productivity of the taxi drivers and improve on the customer experience.
Taxi and Cab management software
Taxi and Cab management systems come with a wide range of features and utilities.
These include online fueling of the taxis, tracking of the fleet of taxis, management of route schedules and checking of the fuel level in the taxis. Other useful features include dispatch of orders, usage of the voice commands, reporting of meter readings, dispatch of payment and integration with other billing applications. In addition, the software has an integrated system for collecting payments from customers and collection of tax at the end of the month.
Cab and taxi management software is a necessity for all taxi operators. However, there are plenty of these software programs available in the market. Most of them claim to be the best but many of them fail to meet their expectations. This makes it important for you to choose the right software program for your taxi business. Make sure you check out the reviews of the software from both experts and users before making a decision.
When buying a taxi management system, make sure you get one that can support multiple vehicles and operators.
Features of Taxi Dispatch Software
Taxi dispatch software application is a new product by taxi operators, it offers complete features that are required for managing schedules and fares. Taxi management app offers multiple Taxi dispatch features and tools to make life easier. Taxi management app helps in tracking all records pertaining to the service of customers, which helps in customer satisfaction. Taxi dispatch software has features like reminder of payment, reminder of schedule, ability to book or make reservation, ability to track distance and time spent on route, alert when the driver is late etc.
Taxi dispatch software has the features to keep record of all taxicabs, and monitor all records of cabs. Taxi dispatch software has features like booking status, vehicle status, address search, mileage calculation, fuel calculation, insurance quotes comparison, fuel reminder, tax calculation, tracking of routes, address search by name, map search by name and list of stops by name. Taxi dispatch system also contains features like tracking and importing of trip information. One can also keep a record of all trips and expenses and check history of insurance claims.
Taxi management app offers a feature of taxi dispatch software to give taxi drivers extra time to know more details about customers. This will give a good impression to customers by making taxi drivers extra cautious during pick up and drop off. Taxi dispatch helps in efficient management of taxis. It allows you to manage expenses, track customers and monitor all records of cabs. By creating a database of the entire taxi fleet with detailed information and billing system you can be assured that you will get accurate expense information and make timely deductions.